This Policy is updated from time to time. The latest version is published on this page.
If you have any questions about this policy, then please contact us on 01474 703484 or www.hartleydentalpractice.co.uk
Forms on this website do collect personal data that you submit, which will be emailed with the intent to store that data on industry standard UK email hosting for the purpose of providing you a service.
General Data Protection Regulation (GDPR) (EU) 2016/679
Our business is Notified with the Information Commissioner’s Office (ICO).
Our Data Controller can be contacted at our business address or by telephone with any questions you may have or details concerning the protection of your personal data.
Our Practice is registered with the Care Quality Commission (CQC). Details of our Registration can be seen at www.cqc.org.uk . Our practice has to comply with the CQC data protection policy for Patient Records both offline and online.
What Data We Gather
We may collect your data in a variety of ways on this website. Our lawful basis for processing your data will be your explicit consent to us to do so. We may store this data indefinitely.
We may collect the following information:
- Contact information including your name, date of birth, email address, phone number, medical conditions and gender
- Website usage data
- Other information relevant to visitor enquiries
- Other information pertaining to special offers and surveys
How We Use This Data
Collecting this data helps us understand what you expect, enabling us to deliver improved products and services.
Specifically, we may use data:
- For our own internal records
- To improve the products and services we provide
- To contact you in response to a specific enquiry
- To customise the website for you
- To send you promotional email about products, services, offers and other things we think might be relevant to you.
- To contact you via email, telephone or mail for research reasons.
Your Individual Rights
As an individual, you have the following rights in regard to the data that we collect and store:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
Should you wish to exercise any of these rights, please call the practice and speak to our Data Protection Lead.
Cookies and how we use them
What is a cookie?
A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
- Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
- Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
- To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
Controlling Information About You
When you fill in an e-form or provide your personal details on our website, you may see one or more tick boxes allowing you to:
- Opt-in to receive marketing communications from us by email, telephone, text message or post.
If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:
- Send an email to us.
- Write to us.
Any personal information we hold about you is stored and processed under our data protection policy, in compliance with the General Protection Regulation (GDPR).
We will always hold your information securely.
To prevent unlawful disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in accordance with the General Data Regulation (GDPR).
Links from our site
Our website may contain links to other websites.
Please note that we have no control of websites outside of the www.hartleydentalpractice.co.uk domain.
If you provide information to a website to which we link, we are not responsible for your data protection and privacy.